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These Terms and Conditions (“Terms”) govern your access to and use of the Legacy of Gloucester website (“Site”), including the purchase of keepsakes, participation in remembrance activities, and any other services provided by Spirit of Sport Limited, trading as Legacy of Sport (“we”, “us”, “our”). By accessing or using the Site, you (“User”, “you”, “your”) agree to be bound by these Terms. If you do not agree, please do not use the Site.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
We provide a range of memorial products and services, including but not limited to tribute pages, personalized keepsakes, remembrance plaques, and opportunities to donate to community foundation projects. Detailed descriptions, prices, suggested donations, and availability are provided on the Site and may be updated from time to time.
All marketing and communications materials are subject to advance approval by our partners. All planning approvals and engineering surveys for physical installations must be completed before service delivery.
All orders must be placed via the Site. You agree to provide accurate, current, and complete information at checkout. Donations or payments are required in full at the time of order using the secure methods specified on the Site. By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us (or our third-party processor) to process your transaction.
All prices are inclusive/exclusive of VAT, as indicated at checkout.
Estimated delivery times for physical keepsakes are provided at checkout and may vary depending on product availability and shipping location. Remembrance plaques and donation confirmations will be processed promptly, with confirmation provided via email.
We are not liable for delays outside our control (e.g., courier disruptions, supply chain issues), but will notify you of any significant changes as soon as possible.
Refunds are only available for products that are damaged or defective upon arrival. To request a refund, you must contact us within 7 days of delivery, providing your order details and photographic evidence of the damage or defect. If approved, a refund or replacement will be issued promptly.
Due to the personalized nature of our keepsakes, returns or exchanges for change of mind are not accepted. This does not affect your statutory rights.
All donations made through the Site are processed promptly and are non-refundable. Donation receipts will be provided via email.
You agree not to use the Site for unlawful, abusive, or fraudulent purposes. You must not submit any content that is offensive, defamatory, or infringes on the rights of others. We reserve the right to remove any content or suspend access for users who breach these Terms.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
Your personal information is collected, used, and stored in accordance with our Privacy Policy. By using the Site, you consent to such processing. We do not share your personal data with third parties except as necessary to fulfill your order, comply with legal obligations, or with your explicit consent.
All data is managed in compliance with applicable data protection laws, and appropriate security measures are in place to protect your information.
Please review our Privacy Policy, which governs the manner in which we collect, use, maintain, and disclose information collected from users of our website.
All content on the Site, including but not limited to text, images, graphics, logos, design, layout, appearance, and software, is the property of Spirit of Sport Limited or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, distributed, or used for commercial purposes without our prior written consent.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
To the extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site, products, or services. Our total liability for any claim shall not exceed the amount paid by you for the relevant product or service.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We are not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, or disruptions to supply chains.
We reserve the right to amend these Terms at any time. Any changes will be posted on this page with the date of the latest update. Continued use of the Site after changes constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
For any questions, concerns, or complaints regarding these Terms, products, or services, please contact us at:
Email: admin@gloucesterrugby.co.uk
Address: Gloucester Rugby Charitable Foundation, Kingsholm Stadium, Kingsholm Road, Gloucester, GL1 3AX